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"14. Continuous Improvement"

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Words
80/20 rule
affinity diagram
affinity groupings
benchmarking
brainstorming
continuous improvement
controllable inputs
design for assembly
design for manufacturing
finished product quality inspections
first-pass rates
fishbone diagram
house of quality
in-process quality inspections
inputs
iso 9004
kaizen
larger-the-better
nominal-the-better
nonconforming product
off-line quality control
outputs
parameter design
pareto chart
quality circles
quality function deployment
raw materials quality inspections
recycle
return on investment (roi)
rework
scrap
smaller-the-better
system design
taguchi loss-function
taguchi methods
tolerance design
uncontrollable inputs
zero defects