Vocab chapter 4 ORGB Crossword
                                        
                                        
                                        
                                        
                                        
                                        
                                        
                                        
                                        
                                        
                                        
                                        
                                        
                                        
                                        
                                        
                                        
                                        
                                        
                                        
                                        
                                        
                                        
                                        
                                        
 
 
Down: 1) Acting in ways consistent with one's personal values and the commonly held values of the organization and society2) The process of moving through stages of maturity in terms of making ethical decisions3) The process of deriving attitudes from family, peer groups, and culture4) A set of abilities related to the understanding and management of emotions in oneself and others5) The emotional component of an attitude7) Conflict between what one feels and what one is expected to express9) A personality characteristic indicating one's willingness to do whatever it takes to get one's own way13) Mental states that typically include feelings, phsiological changes, and the inclination to act14) A psychological tendency expressed by evaluating an entity with some degree of favour or disfavour Across: 4) A dynamic process through which the emotions of one person are transferred to another, either consciously or unconsciously, through nonverbal channels6) The type of organizational commitment that is based on an individuals desire to remain in an organization8) A pleasurable or positive emotional state resulting from the appraisal of ones job or job experiences10) Expectations regarding what emotions are appropriate to express in specific situations11) The need to mange emotions in order to perform one's job effectively12) The type of organizationl commitment that is based on an individuals perceived obligation to remain with an organization15) Enduring beliefs that a specific mode of conduct or end state of existence is personally or socially preferable to an opposite or converse mode of conduct or end state of existence16) A state of tension that is produced when an individual experiences conflict between attitudes and behaviour17) The strength of an individuals identification with an organization18) The type of organizational commitment that is based on the fact that an individual cannot afford to leave19) Behaviour that is above and beyond the call of duty
 

 

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