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VocabTest.com Material
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Managerial Com Crossword
Special Characters:
“
Down
:
1) exert substantive control over the negotiation by recommending proposals, giving options, etc
2) We don’t acknowledge that people change over time
3) both goal possesses both attractive and unattractive characteristics
6) We see things as either “black or white”
7) Label someone as something. Using “is.”
8) You can make assumptions about someone based on what they have. Ex) diplomas, pictures of family.
9) Nonverbal cues reinforce words already spoken
11) listens to both sides of the issue and then makes a decision
13) way to release hostility
14) We attach dates to our dealings with people to remember that people change. Ex. He was angry Jan 1st, sad Jan 2nd
16) The nonverbal cues allow you to understand words not spoken. Ex with a woman. Look….I like you a lot but….
18) Body movements and gestures. This regulates turn taking. Ex. Thumbs up = Good
23) we mentally add Ect. to all thoughts in order to remember people are more than one thing.
25) the same words to mean different things
27) Using assertiveness to get what you want
Across
:
4) We respond to a word or phrase without truly listening
5) We can use time to emphasize respect or indicate different things. Ex) Showing up late
6) one’s ability to attain a goal is hampered by the imposition of some barrier
10) We do not use the word “is”
12) Express feelings, opinions, and preferences openly, honestly, and directly while being respectful of others.
13) Words tell you something different than verbal cues. Ex. Slamming a hand on the desk to emphasize while words say something kind
14) Simply withdrawing from the argument
15) tone of mediation, developing rapport, etc
16) Emotions and nonverbal gestures emphasize words spoken.
17) Distances of Interaction
19) The way we say things. We can modify the verbal message by changing tone of voice.
20) Can show affection or be harmful. Can be seen as supportive, but depends on relationship with the other person or situation you are in. Can communicate dominance.
21) focus on clarifying misunderstandings, providing information
22) choose between two mutually exclusive goals, both of which are unattractive
23) Group members pool resources in order to accomplish a common goal.
24) Grouping people together, generalizing
26) trying to decide between two attractive goals that are mutually exclusive
27) We recognize people as being unique individual by referring to them as “worker-1” or “worker-2” in our minds
28) A person can only win at the other person’s expense
29) Simply ignoring the other person
30) organize separate sessions, establish protocol, regulate agendas, etc
31) When businesses are divided into departments that have completely different perspectives from each other.
32) Method of releasing aggression
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