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Vocab chapter 13 Orgb Crossword
Down
:
1) A compromise mechanism in which an individual attempts to make up for a negative situation by devoting himself or herself to another pursuit with increased vigour
2) A procedure set up to address conflicts that is so costly, time consuming, or personally risky that no one will use it
3) The presence of unclear lines of responsibility within an organization
5) A negotiation approach that focuses on the merits of the issues and seeks a win-win solution
6) An organizational goal that is more important to both parties in a conflict than their individual or group goals
7) Conflict that occurs within groups or teams
9) An agressive mechanism in which an individual directs his or her anger toward someone who is not the source of the conflict
10) An attempt to label or discredit an opponent
12) Conflict that occurs when an individual is expected to perform behaviours in a certain role that conflict with his or her personal values
19) An aggressive mechanism in which a person responds with pessimism to any attempt at solving a problem
20) Doing nothing in hope that a conflict will disappear
23) A withdrawal mechanism that provides an escape from a conflict through daydreaming
Across
:
4) A healthy, constructive disagreement between two or more people
8) Attempting to hide a conflict or an issue that has the potential to create conflict
11) An aggressive mechanism in which an individual keeps up a dysfunctional behaviour that obviously will not solve the conflict
13) A persons experience of conflict among the multiple roles in his or her life
14) Conflict that occurs within an individual
15) A withdrawal mechanism in which emotional conflicts are expressed in physical symptons
16) Conflict that occurs between two or more organizations
17) Conflict that occurs within a single role, such as when a person receives conflicting messages from role senders about how to perform a certian role
18) A negotiation approach in which the goals of the parties are in conflict, and each party seeks to maximize its resources
21) Conflict that occurs between groups or teams in an organization
22) Conflict that occurs between two or more individuals
24) A compromise mechanism whereby an individual patterns his or her behaviour after anothers
25) An unhealthy, destructive disagreement between two or more people
26) Delaying action on a conflict by buying time
27) A compromise mechanism characterized by an individual trying to justify his or her behaviour by constructing bogus reasons for it
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