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VocabTest.com Material
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2) Vocabulary Power Plus®
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Book 11
Book 12
Stewart History Crossword
Down
:
1) Training Program that teaches specialists how to serve at need families. Specialists follow the Custom Funeral Planning (CFP) process to deliver personalized services.
4) Sells cemetery, funeral home services, property and merchandise in accordance with the goals established by executive management. Transactions are preneed only and primarily conducted at the company location(s).
5) A worksheet designed to gather personal information about the prospect(s) and record prearrangement decisions based on the prospect's preferences.
8) Additional income based on achieving sales targets assigned (specific to location and position assignment).
10) The hourly pay an inside employee recieves for hours worked.
18) The Certified Service Professional is the crowning achievement of a Stewart Enterprises sales professional. Earned on an annual basis, CSP recipients are our top sales specialists across the company who excelled throughout the entire calendar year, demonstrating uncompromised integrity and exemplary service and achieving established sales goals.
Across
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2) Customer Relationship Management (CRM) software program from Microsoft that specialists use to store customer interaction information, such as phone calls and appointments.
3) An online point of sale system for preneed funeral, cemetery, and cremation contracts and at need cemetery contracts. It is basically an electronic version of our paper contracts.
6) An exclusive service option that allows a tribute to be posted on our website and then automatically uploaded to a website called Tributes.com. It uncludes an online Memory Book, the ability to add unlimited text and pictures, access to a diverse selection of music from which up to five songs may be chosen and may be changed at any time, and the ability to add personal videos or links to videos for a one time service fee.
7) The CSS regularly and customarily sells preneed cemetery and/or funeral home services, property and merchandise away from the company's business location in accordance with the goals established by executive sales management. Transactions are preneed only and primarily conducted in a client family's home.
9) The total amount earned with an employee achieves the sales target.
11) A redesigned customer interaction and arrangement process that enables family members to create a funeral ceremony or gathering that is as personalized as they wish.
12) Sells cemetery and funeral home services, property and merchandise in accordance with the goals established by management. Transactions are both at need and preneed.
13) Families submit their photos, which are then given to the Director's Advantage editors, who arrange the photos in a virtual slideshow and add music, life themes, and scenery for a personalized touch, all within a 12 hour turn-around. Families will be able to place up to 50 photos on a DVD, compared to just 30 images in the past. Locations will then download the photo tribute and burn it to a DVD.
14) Family Protection Benefit applied to preneed contracts that protect any unmarried children/grandchildren until the age of 21. This coverage is not to exceed $5000.
15) Assists clients at time of need with fufillment of thier cemetery arrangements and/or the purchase of cemetery services, property,and merchandise in accordance with the goals established by executive management. Transactions are generally at need, but FSS is to offer additional preneed property or cemetery merchandise to the clients during the initial at need conference.
16) Web based software that interacts with CAFE to manage customer information and transactions. It automates many of the functions that were previously done manually.
17) The amount an employee earns for achieving a sales target.
19) The guide is a preplanning and community specialist's tool designed to guide consumers through the prearrangement process. Paired with the specialist's Face to Face presentation, the easy to follow guide format outlines the need and benefits of prearranging today and continues through the specific cemetery, funeral, or cremation choices that a family must consider in order to complete thier final plans.
20) The Stewart intranet found at https://spsenet.stei.com
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