9. Improving Employee Performance Key Terms Crossword
                           
                           
                           
                           
                           
                           
                           
                           
                           
                           
                           
                           
                           
                           
                           
                           
                           
                           
                           
                           
                           
                           
                           
                           
                           
                           
 
 
Down: 1) A performance review that rates employees on their ability to do certain tasks, such as 'vacuum guest rooms' or 'check in guests'2) Actions needed to help employees follow rules established by the property4) Ongoing, informal training and encouragement that a supervisor gives an employee after the employees orientation and basic training 5) Showing an employee what he or she needs to do to improve performance. Takes place in private, away from the workstation7) The quality and amount of work an employee does9) Information a supervisor provides an employee that lets the employee know how well he or she is performing Across: 3) showing an employee a quick way to solve a performance problem 6) Giving a reward to employees when they do something correctly or well8) A performance review that rates employees on personal qualities, such as 'responsibilities' or 'initiative'10) Formal procedure occurring at a regular intervals that recognizes an employees strengths and weaknesses and determines a program for improvement
 

 

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