Chapter 9 interpersonal com Crossword
                                                          
                                                          
                                                          
                                                          
                                                          
                                                          
                                                          
                                                          
                                                          
                                                          
                                                          
                                                          
                                                          
                                                          
                                                          
                                                          
                                                          
                                                          
                                                          
                                                          
                                                          
                                                          
                                                          
                                                          
 
 
Down: 1) Social groups shape the meaning of conflict behaviors . Conflict can be managed well or poorly . Conflict can be good for individuals and relationships2) Lose-Lose ■ Win-Lose ■ Win-Win 4) Social groups shape the meaning of conflict behaviors . Conflict can be managed well or poorly . Conflict can be good for individuals and relationships5) ■ _Conflict exists when individuals in “I-You” or “I- Thou” relationships have different views, interests, or goals and feel a need to resolve those differences.6) ■ The exit response ■ The neglect response ■ The loyalty response Across: 3) validation________ disconfirmation of each other sensitive listening _______ poor listening asking for clarification ______ hostile mind reading7) Conflict exists in social media environments ■ Check perceptions of other to avoid conflict ■ Flaming-excessively insulting others on-line 8) Attend to the relationship level of meaning ■ Communicate supportively ■ Listen mindfully ■ Own your feelings, thoughts, and issues ■ Check perceptions9) Focus on the overall communication system ■ Time conflict purposefully ■ Aim for win-win conflict ■ Honor yourself, your partner, and the relationship
 

 

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