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"Chapter 8 Management"

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Words
autocratic leadership
brainstorming
conceptual skills
contingency planning
controlling
crisis planning
decision making
external customers
free-rein leadership
goals
human relations skills
internal customers
knowledge management
leading
management
middle management
mission statement
objectives
operational planning
organization chart
organizing
participative leadership
planning
pmi
problem solving
resources
strategic planning
supervisory management
swot analysis
tactical planning
technical skills
top management
values
vision